Terms of Service

Last updated:12 August 2026

Welcome to the website of Fashionfood21 Ltd. By accessing our website, browsing our menu, or purchasing items for collection, you agree to comply with and be bound by the following Terms of Service.

1. About Us
This website is operated by Fashionfood21 Ltd. We are registered in England and Wales under company number 07864617. Our registered office is at Suite 41 Chessington Business Centre, 37 Cox Lane, Chessington, United Kingdom, KT9 1SD. Our contact email is kimchimamauk@gmail.com.

2. Website Content and Menu Information
The content on this website, including our menus, descriptions of food items, and general brand information, is for personal and non-commercial use. While we try to keep our online menus and ingredients list as accurate as possible, pricing and availability are subject to change without prior notice. [1]

3. Food Collection Orders, Cancellations & Refunds

  • Order Acceptance: When you place an order for food collection via our website, it represents an offer to purchase. We reserve the right to decline or cancel any order due to ingredient availability or unexpected kitchen circumstances.

  • Payment: All prices are listed in GBP (£). Payments are processed securely via our third-party partner, Stripe.

  • Cancellation & Refund Window: You can cancel or amend your collection order and receive a refund only until 4:00 PM on the day before your scheduled collection date. Strictly no cancellations, amendments, or refunds will be accepted after this deadline.

4. Late Pickups and Uncollected Items

  • Storage Period: We are under no obligation to keep or store your ordered products in our store if more than 24 hours have passed from your scheduled collection date.

  • Availability After 24 Hours: If you attempt to collect your order after this 24-hour period, please be aware that your products may not be readily available, or we may be entirely out of stock.

  • No Refunds for Late Pickups: We do not issue any refunds if your item is unavailable or out of stock due to a missed pickup date.

  • Alternative Collection: In such cases, we highly recommend contacting us directly to discuss whether a new collection date can be rescheduled, subject to store availability and mutual agreement.

5. Allergies and Food Safety

  • Food Allergies: Please be aware that our food and Kimchi may contain or come into contact with common allergens (such as sesame, soy, wheat, or nuts). If you have a severe food allergy, you must notify us or check with us before placing an order.

  • Consumption: Once you collect your food, it is your responsibility to store and consume it safely according to standard food hygiene practices.

6. Governing Law
These Terms of Service and any separate agreements regarding our services shall be governed by and construed in accordance with the laws of England and Wales.

7. Contact Us
If you have any questions about these Terms, please contact us at kimchimamauk@gmail.com.